Sona100 — Terms & Conditions
Full Guide

By accessing the Sona100 platform (https://sona100.app) and using its services, you fully agree to these Terms & Conditions. These Terms & Conditions form a legally binding agreement between Sona100 and the user.

Sona100 services are intended for personal entertainment only. Using the platform for commercial purposes or on behalf of a third party is strictly prohibited.

Sona100 reserves the right to suspend or close any user's account at any time, for any reason, without prior notice — particularly in cases where the user has violated these Terms & Conditions.

To create an account on Sona100, you must provide accurate and complete information. Registering with false or misleading information will result in account termination and possible forfeiture of all deposited funds.

The following conditions must be met to register:

• You must be at least 18 years of age.
• You must provide an active mobile number and a valid email address.
• Only one account may be registered per person.
• Running multiple accounts from a single device or IP address is strictly prohibited.
• Users are solely responsible for keeping their account password confidential.

As part of its KYC (Know Your Customer) process, Sona100 may request your national ID, passport, or other identity documents at any time. Failure to provide the required documents may delay or suspend the withdrawal process.

Sona100 supports multiple payment methods for deposits, including bKash, Nagad, Rocket, and other approved channels. Deposits are generally credited to your account instantly.

• Minimum deposit amounts and maximum limits may vary depending on the payment method.
• The correct amount must be specified at the time of deposit; Sona100 will not be held responsible for deposits made in an incorrect amount.
• Withdrawal requests will only be accepted from verified accounts.
• The minimum withdrawal amount must meet the platform's set threshold.
• Sona100 reserves the right to suspend withdrawals and investigate any transactions deemed suspicious.
• Specific wagering requirements must be met before withdrawing any bonus winnings.

If you notice any discrepancy in your account balance, notify our support team immediately. Sona100 reserves the right to recover any amount incorrectly credited due to a technical error.

Sona100 offers a variety of bonuses and promotional offers for both new and existing members. All bonuses are subject to specific terms and conditions.

• Welcome Bonus: Awarded on a new member's first deposit. A minimum deposit amount must be met to qualify for this bonus.
• Reload Bonus: Available to existing members on a weekly or monthly basis.
• Referral Bonus: When you refer a friend, both parties receive a bonus — provided the referred person successfully creates an account and makes a deposit.
• Cashback Bonus: Cashback is paid at a set percentage of losses over a specified period.

Wagering requirements apply to all bonuses. Typically, the bonus amount must be wagered 10 to 30 times before a withdrawal can be made. Specific wagering conditions for each bonus will be listed on the promotions page.

All betting and gaming activities on sona100 are governed by specific rules. Each game has its own rules, detailed within the game or on its dedicated page.

• Once a bet is confirmed, it cannot be cancelled unless a technical error is proven.
• Sona100 is not responsible for any disruptions to live betting caused by loss of internet connection.
• A maximum stake limit applies to each bet and will be displayed on the page.
• Sona100 reserves the right to void any winnings resulting from a system error.
• For cricket betting, if a match is abandoned or suspended, all related bets will be settled in accordance with international rules.

Sona100 uses RNG (Random Number Generator) technology to ensure fairness across all games. This technology is regularly audited by independent third parties.

The following activities are strictly prohibited on the Sona100 platform:

• Creating or operating multiple accounts.
• Abusing the bonus system or claiming the same bonus more than once.
• Using automated software, bots, or scripts to play games.
• Attempting to gain unauthorized access to another user's account.
• Using the platform for money laundering or to process funds from illegal sources.
• Match fixing or any form of fraudulent betting activity.
• Attempting to exploit system vulnerabilities for unfair advantage.
• Attempting to harass or cause harm to other users.

Sona100 believes gaming is meant to be enjoyable — not a solution to financial problems. We are committed to the mental and financial well-being of every one of our members.

Responsible gaming tools available at Sona100:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit over a defined time period.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 weeks.
• Self-Exclusion: Option to permanently close your account.

If you feel that gaming is getting out of control, contact our support team immediately or visit our Responsible Gaming Page page.

Sona100 takes the protection of your personal information seriously. We only collect data necessary to provide our services and never sell or share it with third parties.

• Your personal information is protected by SSL encryption.
• Payment details are never stored on our servers.
• Your information will not be shared with any third party unless required by law.
• You may request to view, correct, or delete your personal data at any time.

For more details, visit our Privacy Policy Read the page.

Sona100 accepts no liability for the following:

• When a game or betting session is interrupted due to an internet connection issue.
• When a transaction is delayed due to issues with a third-party payment provider's system.
• If account details are compromised due to the user's own negligence or mistake.
• When service is disrupted due to unexpected technical issues or force majeure events.

Sona100 reserves the right to partially or fully amend these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

Continuing to use the platform after updated terms are published means you automatically agree to the new terms. If you do not agree, please stop using the platform and contact our support team to close your account.

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team:

• Email: support@sona100.app
• Live Chat: Available in the bottom-right corner of the website (24/7)
• Response time: Responses typically within 24 hours

Any disputes will first go through our internal resolution process. If both parties cannot reach an agreement, the matter will be handled in accordance with applicable law.

Thank you for being a part of sona100. We believe transparency and integrity are the foundation of a lasting relationship.